Quality is an integral part of RayTalk Communications and our business principles. Quality is who we are and it guides our actions to deliver innovative measuring solutions but also motivates us to exceed our customers' expectations with quality service and support beyond the physical products provided. To achieve this, it requires a dedicated team that is fully engaged and an awareness that quality is the responsibility of every employee at RayTalk.At RayTalk, our quality policy and core values summarize the essential elements of our commitment to guide us:Customer focus-fostering a quality mindset with the objective of developing, manufacturing and providing measuring solutions and services that meet our customers' expectations of which are on-time with zero defects.Leadership - committed to creating a culture of quality and integrity that extends to customers, suppliers, and employees. Committed to complying with relevant laws and regulations as well as establishing resources and processes to ensure the effectiveness and efficiency of our Quality Management System.Continuous improvement - never perceived our current success as our final achievement. Continuously challenging ourselves to improve our products and services for the success of our customers and to deliver a competitive advantage.Teamwork - quality is the responsibility of all RayTalk employees. This requires a fully engaged team committed to serving customers and each other out of mutual respect and by adhering to the Golden Rule.